Privacy Policy

General information

This Privacy Policy sets out the rules for the processing and protection of personal data provided by Users in connection with the use of technical support services by the Website.

The administrator of personal data contained in the website is we OC Mega Extensions

In the interest of security of the data entrusted to us, we have developed internal procedures and recommendations to prevent unauthorized access to data. We control their exercise and constantly check their compliance with the relevant legal acts - the act on the protection of personal data, the act on the provision of electronic services, as well as any type of implementing acts and Community legislation.

Personal Data are processed on the basis of the consent expressed by the User and in cases where the law authorizes the Administrator to process personal data on the basis of law or to implement the implementation of technical assistance.

The Website performs the functions of obtaining information about users and their behavior in the following way:
a) by information entered voluntarily in forms

The website collects information voluntarily provided by the user.

The data provided in the form are processed for the purpose resulting from the function of a specific form, e.g. for the purpose of technical assistance process.

Personal data left on the site will not be sold or made available to third parties, in accordance with the provisions of the Act on the Protection of Personal Data.

The data contained in the form may be viewed by the natural person who placed it there. This person also has the right to modify and cease the processing of his data or to delete them at any time.
You may be aware that the new European Union law, known as the General Data Protection Regulation or the "RODO", grants individuals certain rights with respect to their personal data. Therefore, we have implemented additional mechanisms of transparency and access control in the REDO department to help users in using these rights. The rights granted to natural persons, available to the extent that this is possible and except in cases where this is limited by applicable law, are as follows:

  • access right - the right to be informed and to request access to personal data processed by us;
  • the right to rectify - the right to request correction or update of personal data if it is inaccurate or incomplete;
  • the right to delete / anonymize - the right to request removal / anonymisation of personal data;
  • the right to data transfer - the right to request electronic copy of personal data or to transfer it for use by third parties.

In order to allow you to easily use these rights and register your preferences in relation to how we use your personal data, we offer access to the following functions via the GDPR website in the user panel after logging in:

  • Edit your name and email - possibility to edit your full name and email
  • Change your password - possibility to change password
  • Personal Data - possibility to generate CSV file with your personal data what we store
  • GDPR Requests - possibility to generate CSV file with list of your GDPR requests
  • Personal Data Report Request - possibility to generate report with all your personal data we store
  • Personal Data Deletion Request - possibility to delete/anonimize all your personal data what we store

Saving and deleting data
We keep records of the history and content of reports as long as it is necessary to resolve the reported problems, and for legitimate and necessary purposes, such as maintaining the history of reports for possible further help. Your personal data will be stored for as long as you use the Website. We store, for example, reports histories and account information.
Upon your request, we will remove or anonymize your personal information so that it no longer serves your identification unless we are legally authorized or required to store certain personal data.

We reserve the right to change the privacy policy of the website, which may be affected by the development of Internet technology, possible changes in the law in the field of personal data protection and the development of our website. We will inform you about any changes in a visible and understandable way.

Cookie Policy for pages

This is the Cookie Policy for, accessible from,, accessible from and, accessible from

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Site preferences cookies

    In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods: